Broadcast Consent Terms
Version 2026-11-06 · These terms apply in addition to the ArthMessenger Terms of Service.
- What you confirm. When you mark contacts as able to receive broadcasts, one by one, as a group or all at once, you confirm that each of them has agreed to receive messages from your business on WhatsApp.
- Your responsibility. Your business is responsible for having that agreement and for what you send. Civil Ashram does not check it and is not responsible for messages sent to people who did not agree.
- WhatsApp’s rules. You will follow WhatsApp’s Business Messaging Policy and the law that applies to you, including India’s data protection law.
- STOP is always respected. Anyone who replies STOP is removed from broadcasts and cannot be switched back on by you. Only their own START brings them back.
- What we record. We keep a record of each confirmation: the date and time, the account, how many people it covered and the version of these terms.
- How long we keep it. From 6 December 2026, these records, and the record of what each contact agreed to, are kept while your account is open and for one year after your customer list is cleared or your account is closed, so that a complaint made later can still be answered. They are then deleted. Everything else follows the period you chose when you cancelled.
- If it is misused. If messages cause complaints, blocks or a Meta restriction, we may pause broadcasts or switch these contacts off, and the ArthMessenger Terms of Service apply.